| 1 | Split cash and promotional funds | List deposit cash, cash winnings, bonus value, cashback and locked winnings separately. |
|---|---|---|
| 2 | Trace the winning stake source | Record whether the relevant play used cash, bonus or mixed balance under the applicable terms. |
| 3 | Apply only documented deductions | Match every reduction to the promotion or withdrawal term active for that session. |
| 4 | Reconcile the processed amount | Compare requested, deducted and dispatched values and obtain a written explanation for any gap. |
